jliwin Terms & Conditions

1. Acceptance of Terms

By accessing the jliwin website, registering an account, making a deposit, or participating in any game or promotion offered on the jliwin platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms & Conditions apply to all users of the jliwin platform, including registered members, guests browsing the site, and any person who accesses any part of the jliwin service. Your continued use of the platform following any amendment to these terms constitutes your acceptance of the revised terms.

2. Eligibility

To register and maintain an account on jliwin, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with Philippine gambling regulations applicable to online gaming platforms.
• You must be a natural person. Corporate entities, trusts, and other legal entities are not permitted to hold jliwin accounts.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of jliwin, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the jliwin platform for any reason.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.

jliwin reserves the right to request documentary proof of eligibility at any time, including government-issued identification confirming your age and identity. Failure to provide satisfactory documentation may result in account suspension or closure.

3. Account Registration & Security

Each individual may hold only one (1) registered account on the jliwin platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the forfeiture of all balances and permanent account closure.

When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your registration information and must promptly update any details that change. jliwin shall not be liable for any loss or damage arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong, unique password and not share it with any third party.
• Log out of your account at the end of each session, particularly on shared or public devices.
• Notify jliwin immediately if you suspect unauthorized access to your account.
• Not allow any other person to access or use your jliwin account.

jliwin will never ask for your password via email, live chat, or any other communication channel. Any communication purporting to be from jliwin that requests your password should be treated as fraudulent and reported to our support team immediately.

4. Deposits & Withdrawals

All financial transactions on the jliwin platform are conducted in Philippine Peso (PHP / ₱). jliwin supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BPI, BDO, and Metrobank.

Deposits: The minimum deposit amount is ₱100. Deposits via GCash and PayMaya are typically credited to your jliwin account within seconds of successful payment confirmation. Bank transfer deposits may take up to one (1) business day to be credited, depending on the processing times of the relevant financial institution.

Withdrawals: Withdrawal requests are subject to account verification. Members must complete the identity verification process before their first withdrawal can be processed. The minimum withdrawal amount is ₱200. jliwin does not charge withdrawal fees on standard transactions; however, your bank or e-wallet provider may apply their own fees.

Verification: jliwin is required to verify the identity of all members before processing withdrawals. You may be required to submit a valid government-issued Philippine identification document (such as a passport, driver's license, SSS card, or UMID card) and proof of your payment method. Verification is typically completed within twenty-four (24) hours of document submission.

Anti-Money Laundering: jliwin complies with applicable anti-money laundering regulations. Withdrawals must be made to the same payment method used for deposits where technically possible. jliwin reserves the right to request additional documentation to satisfy its AML obligations and to delay or refuse any transaction that it reasonably suspects may be connected to unlawful activity.

5. Bonuses & Promotions

jliwin offers various bonuses and promotional offers to its members from time to time. All bonuses are subject to specific terms and conditions that are published alongside each offer. In the event of any conflict between the general terms set out here and the specific terms of a particular promotion, the specific promotion terms shall prevail.

General bonus terms applicable to all jliwin promotions include:

• Bonuses are available to eligible members only and may not be transferred, exchanged for cash, or combined with other offers unless expressly stated.
• Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn. Specific wagering requirements are stated in each promotion's terms.
• jliwin reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Abuse of bonuses, including but not limited to the use of multiple accounts, collusion, or exploitation of software errors, will result in the forfeiture of all bonus funds and may result in account closure.
• Only one welcome bonus is available per member, per household, per IP address, and per device.

6. Gameplay Rules

All games available on the jliwin platform are governed by their individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules.

In the event of a technical malfunction, disconnection, or error during gameplay, jliwin will use commercially reasonable efforts to resolve the issue fairly. However, jliwin cannot guarantee uninterrupted access to games and shall not be liable for losses arising from technical issues beyond its reasonable control.

jliwin reserves the right to void any bet or game round that is affected by a technical error, software malfunction, or human error. In such cases, the affected stake will be returned to the member's account balance.

Live casino games at jliwin are conducted using real physical equipment operated by professional dealers. The results of live games are final once the dealer has announced the outcome and the round has been closed in the system.

7. Prohibited Conduct

The following conduct is strictly prohibited on the jliwin platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account or registering on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using the platform if you are under 21 years of age.
• Colluding with other players to gain an unfair advantage in any game.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform.
• Exploiting software bugs, errors, or vulnerabilities for financial gain.
• Engaging in any form of money laundering, fraud, or other criminal activity through the platform.
• Harassing, threatening, or abusing jliwin staff or other members.
• Attempting to reverse-engineer, decompile, or otherwise tamper with jliwin's software or systems.

8. Responsible Gaming

jliwin is committed to promoting responsible gaming among all its members. We provide a range of tools to help members manage their gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are accessible from your account dashboard at any time.

If you believe that your gambling is causing harm to yourself or others, we strongly encourage you to make use of our responsible gaming tools or to contact our support team for assistance. You may also visit our dedicated Responsible Gaming page for detailed guidance and resources.

jliwin strictly enforces the minimum age requirement of 21 years. We reserve the right to suspend any account where we have reasonable grounds to believe the account holder may be under the minimum age, pending age verification.

9. Intellectual Property

All content on the jliwin platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, is the property of jliwin or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jliwin platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the jliwin platform without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by applicable law, jliwin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

jliwin's total aggregate liability to any member in connection with these Terms & Conditions shall not exceed the total amount deposited by that member in the twelve (12) months preceding the event giving rise to the claim.

jliwin does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. We make no representations regarding the accuracy or completeness of any content on the platform.

11. Privacy & Data Protection

jliwin collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the jliwin platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Please review our Privacy Policy for full details on how jliwin handles your personal information, your rights as a data subject, and how to exercise those rights.

12. Account Termination & Closure

You may close your jliwin account at any time by contacting our support team. Upon closure, any remaining balance in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.

jliwin reserves the right to suspend or permanently close any account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to satisfy eligibility requirements, including age verification.
• Suspected fraudulent, criminal, or abusive activity.
• Account inactivity for a period exceeding twelve (12) consecutive months.
• Regulatory or legal requirements compelling account closure.

In cases of account closure due to breach of these terms, jliwin reserves the right to forfeit any balance remaining in the account, including real money funds, where permitted by applicable law.

13. Amendments to These Terms

jliwin reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jliwin will notify registered members via email or a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the jliwin platform following the publication of revised Terms & Conditions constitutes your acceptance of the changes. If you do not agree with the revised terms, you must cease using the platform and may request account closure.

14. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms & Conditions or your use of the jliwin platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jliwin support team. Our support team is available 24 hours a day, 7 days a week via live chat on the jliwin platform.

You may also reach us by email at: support@jliwin.com (plain text – not a clickable link).

For responsible gaming concerns, please visit our Responsible Gaming page or contact our support team directly for immediate assistance.